{"id":66,"date":"2021-09-03T20:34:13","date_gmt":"2021-09-03T18:34:13","guid":{"rendered":"http:\/\/systems.notima.se:8000\/?page_id=66"},"modified":"2026-03-14T20:40:02","modified_gmt":"2026-03-14T18:40:02","slug":"aterbetala-returer","status":"publish","type":"page","link":"https:\/\/energyintelligence.se\/shop\/aterbetala-returer\/","title":{"rendered":"Allm\u00e4nna villkor"},"content":{"rendered":"\n<p>Vi s\u00e4ljer enheter som g\u00e5r att anv\u00e4nda till att l\u00e4sa ut f\u00f6rbrukningsinformation fr\u00e5n elm\u00e4tare med ett s.k. P1 kundgr\u00e4nssnitt.<\/p>\n\n\n\n<p>Vi garanterar att enheten fungerar vid leverans och g\u00e5r att anv\u00e4nda till syftet men vi garanterar inte l\u00f6sningens funktionalitet, dvs vi ger inte obetald implementationssupport, wifi\/n\u00e4tverkssupport p\u00e5 enheten eller den programvara som \u00e4r f\u00f6rinstallerad. Se \u00e4ven avsnittet <a href=\"#garanti\">garanti<\/a>.<\/p>\n\n\n\n<p>Om v\u00e5r l\u00f6sning mot f\u00f6rmodan inte g\u00e5r att anv\u00e4nda, ni uppt\u00e4cker konstigt beteende etc \u00e4r vi v\u00e4ldigt m\u00e5na om att ni h\u00f6r av er och meddelar oss. Det finns m\u00e5nga olika typer av elm\u00e4tare p\u00e5 marknaden och med j\u00e4mna mellanrum hittar vi skillnader mellan olika m\u00e4tare som kan g\u00f6ra att elm\u00e4taravl\u00e4saren inte fungerar p\u00e5 en viss m\u00e4tare. Ibland kan det bero p\u00e5 h\u00e5rdvara men m\u00e5nga g\u00e5nger kan detta l\u00f6sas med en programvaruuppdatering. Med er hj\u00e4lp kan vi f\u00e5 elm\u00e4taravl\u00e4saren att fungera p\u00e5 s\u00e5 m\u00e5nga olika elm\u00e4tare som m\u00f6jligt.<\/p>\n\n\n\n<p><strong>Betalning mot faktura<\/strong><\/p>\n\n\n\n<p>I samarbete med Svea Bank erbjuder vi dig att betala k\u00f6pet mot faktura. <\/p>\n\n\n\n<p>Du m\u00e5ste ha fyllt 18 \u00e5r och vara folkbokf\u00f6rd i Sverige samt godk\u00e4nnas i kreditpr\u00f6vningen. Om du g\u00f6r k\u00f6pet f\u00f6r ett f\u00f6retags r\u00e4kning ska det vara registrerat i Sverige och du vara beh\u00f6rig firmatecknare f\u00f6r f\u00f6retaget samt f\u00f6retaget godk\u00e4nnas i kreditpr\u00f6vningen. <\/p>\n\n\n\n<p>Fakturan kommer att s\u00e4ndas separat med e-post till den e-postadress som anges vid k\u00f6ptillf\u00e4llet. Betalningsvillkor \u00e4r 14 dagar. Vid utebliven betalning skickas betalningsp\u00e5minnelse varvid lagstadgad p\u00e5minnelseavgift om f\u00f6r n\u00e4rvarande 60 kr tillkommer. <\/p>\n\n\n\n<p>Dr\u00f6jsm\u00e5lsr\u00e4nta debiteras med 2 % per m\u00e5nad fr\u00e5n fakturans f\u00f6rfallodag. Svea Bank f\u00f6rbeh\u00e5ller sig r\u00e4tten att i enskilt fall neka leverans och ompr\u00f6va best\u00e4llarens kreditv\u00e4rdighet. Mer information och fullst\u00e4ndiga villkor finns <a href=\"https:\/\/www.payson.se\/sv\/anvandarvillkor\/\">h\u00e4r<\/a>.<\/p>\n\n\n\n<p><strong>Information om \u00f6verl\u00e5telse<\/strong><\/p>\n\n\n\n<p>Vid fakturak\u00f6p via checkouten kommer fakturan att \u00f6verl\u00e5tas till Svea Bank AB, 556158-7634.<\/p>\n\n\n\n<p><strong>Leverans<\/strong><\/p>\n\n\n\n<p>Om best\u00e4llda varor finns p\u00e5 lager packas och skickas de normalt sett inom en arbetsdag. Vi str\u00e4var efter alltid ha varorna p\u00e5 lager, vilket \u00e4ven skall framg\u00e5 p\u00e5 produktsidorna. Vi anv\u00e4nder ej s.k. &#8221;drop-shipment&#8221; utan vi skickar varorna direkt till er fr\u00e5n v\u00e5rt lager i Sverige. V\u00e5r huvudsakliga fraktleverant\u00f6r \u00e4r PostNord vilka tyv\u00e4rr inte alltid levererar som t\u00e4nkt vilket betyder att det ibland kan ta n\u00e5gon eller n\u00e5gra dagar extra \u00e4n f\u00f6rv\u00e4ntat.<\/p>\n\n\n\n<p><strong>\u00c5ngerr\u00e4tt<\/strong><\/p>\n\n\n\n<p>Vi f\u00f6ljer konsumentk\u00f6plagen n\u00e4r det g\u00e4ller distanshandel. F\u00f6r f\u00f6retag till\u00e4mpar vi k\u00f6plagen, men s\u00e5 l\u00e4nge komponenterna returneras i gott skick har vi inga problem med returer fr\u00e5n f\u00f6retag.<\/p>\n\n\n\n<p>Om ni inte kan anv\u00e4nda komponenterna av n\u00e5gon anledning kan ni inom 30 dagar returnera dem s\u00e5 l\u00e4nge de \u00e4r i bra skick, dvs det g\u00e4ller b\u00e5de f\u00f6retag och privatpersoner. <\/p>\n\n\n\n<p>Vid nyttjande av \u00e5ngerr\u00e4tt \u00e5terbetalas inte fraktkostnaden.<\/p>\n\n\n\n<p id=\"garanti\"><strong>Garanti<\/strong><\/p>\n\n\n\n<p>Vi har ytterst s\u00e4llan problem med enheter som slutar att fungera om de fungerade fr\u00e5n b\u00f6rjan. Vi l\u00e4mnar dock <strong>ingen<\/strong> s.k. frivillig garanti. Om enheten mot f\u00f6rmodan skulle g\u00e5 s\u00f6nder, kan vi s\u00e4lja reservdelar vid tillg\u00e5ng.<\/p>\n\n\n\n<p>Vid eventuell felaktig produkt vid leverans, t ex fabrikationsfel, kompatibilitetsproblem etc, ers\u00e4tter vi enbart produkten. Eventuell kostnad f\u00f6r installation, fels\u00f6kning och arbete f\u00f6r utbyte ansvarar vi ej f\u00f6r. Produktens beskaffenhet \u00e4r s\u00e5dan att kostnad f\u00f6r fackmannam\u00e4ssig installation och drifts\u00e4ttning i m\u00e5nga fall \u00f6verstiger kostnaden f\u00f6r produkten.<\/p>\n\n\n\n<p id=\"frakt\"><strong>Fraktkostnader<\/strong><\/p>\n\n\n\n<p>Kostnad f\u00f6r frakt \u00e5terbetalas ej vid retur. Frakten \u00e4r en tj\u00e4nst som levereras av PostNord och den g\u00e5r inte att &#8221;returnera&#8221;. Om ni betalar returfrakten sj\u00e4lv drar vi enbart av frakten till er vid \u00e5terbetalning vid retur av en fungerande produkt.<\/p>\n\n\n\n<p>Om ni anv\u00e4nder en returfraktsedel som vi skickat till er, drar vi av f\u00f6r frakten \u00e5t b\u00e5da h\u00e5llen. En returfrakt kostar ungef\u00e4r lika mycket som den f\u00f6rsta frakten. Vill ni sj\u00e4lv styra kostnaden f\u00f6r returfrakten skickar ni det ni vill returnera till:<\/p>\n\n\n\n<p>Notima Energy Intelligence AB<br>Linn\u00e9gatan 76, 2 tr<br>115 23 Stockholm<\/p>\n\n\n\n<p><strong>OBS! Ange alltid ordernummer n\u00e5gonstans p\u00e5 eller i f\u00f6rs\u00e4ndelsen s\u00e5 att vi s\u00e4kert kan koppla enheten till vem som best\u00e4llt den.<\/strong><\/p>\n\n\n\n<p>Ovanst\u00e5ende g\u00e4ller f\u00f6r returer d\u00e4r ni vill \u00e5terl\u00e4mna varan utan att produkten \u00e4r felaktig. Att wifi-t\u00e4ckningen \u00e4r d\u00e5lig, str\u00f6mf\u00f6rs\u00f6rjningen inte r\u00e4cker till, att elm\u00e4taren fr\u00e5n n\u00e4t\u00e4garen inte st\u00f6djer rekommenderad branschstandard eller att ni missbed\u00f6mt hur produkten fungerar vid best\u00e4llningen anses inte vara ett fel p\u00e5 produkten.<\/p>\n\n\n\n<p>Kontakta oss g\u00e4rna p\u00e5 <strong>energy@notima.se<\/strong> g\u00e4llande fr\u00e5gor om returer och \u00e5terbetalning.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vi s\u00e4ljer enheter som g\u00e5r att anv\u00e4nda till att l\u00e4sa ut f\u00f6rbrukningsinformation fr\u00e5n elm\u00e4tare med ett s.k. P1 kundgr\u00e4nssnitt. Vi garanterar att enheten fungerar vid leverans och g\u00e5r att anv\u00e4nda till syftet men vi garanterar inte l\u00f6sningens funktionalitet, dvs vi ger inte obetald implementationssupport, wifi\/n\u00e4tverkssupport p\u00e5 enheten eller den programvara som \u00e4r f\u00f6rinstallerad. Se \u00e4ven [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Allm\u00e4nna villkor - Energy Intelligence<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energyintelligence.se\/shop\/aterbetala-returer\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allm\u00e4nna villkor - Energy Intelligence\" \/>\n<meta property=\"og:description\" content=\"Vi s\u00e4ljer enheter som g\u00e5r att anv\u00e4nda till att l\u00e4sa ut f\u00f6rbrukningsinformation fr\u00e5n elm\u00e4tare med ett s.k. P1 kundgr\u00e4nssnitt. 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